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The Empire Referral form is an essential document for patients seeking specialized medical services within the Empire health insurance network. This form facilitates the process of obtaining referrals to participating providers, ensuring that patients receive the care they need while adhering to their health plan's requirements. Key components of the form include sections for patient information, referring physician details, and the specialist to whom the patient is being referred. Important fields are marked as required, and any missing information can lead to the rejection of the referral. Additionally, the form outlines services that do not require a referral, such as emergency admissions and certain home care services, while also specifying the health plans that mandate referrals. Patients should note that referrals are typically valid for 90 days from the service start date, unless otherwise indicated. Understanding the structure and requirements of the Empire Referral form can help streamline the referral process and ensure that patients receive timely and appropriate care.

Preview - Empire Referral Form

Managed Care Referral Form

PO BOX 1407, Church Street Station

New York, New York 10008- 1407

Fax no. 1-800-522-5793

www.empireblue.com

Reference no.

N

PCP’s Tracking no. (Optional/not required)

Referrals are not valid for the following services; please contact Empire Medical Management at 1-800-441-2411 for approval of these services:

}

Non-participating Provider’s

} Inpatient Admission to Hospital/Facilities

}

Emergency/Maternity Admissions

}

Home Care, Hospice, Private Duty Nursing (at home)

}

Empire Baby Care

}

Surgery not performed in doctor’s office

Health Plans that require a referral to an Empire participating provider are:

}HMO

}Child Health Plus

}Healthy NY

}Direct Pay HMO

}Direct Pay HMO/POS

* Required field. If any required field is missing, the referral will not be accepted.

Section 1. PATIENT INFORMATION

*Patient ID no.

---

*Patient last name

Policyholder last name

 

 

 

 

 

 

 

 

*Date of birth (MM/DD/YYYY)

*Patient first name

 

 

 

 

 

 

 

MI

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Policyholder last name

 

 

 

 

 

 

 

MI

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Section 2. REFERRING PHYSICIAN INFORMATION

*Provider last name

*Provider first name

MI

Service address

*Empire provider ID or NPI

 

Phone no.

Section 3. REFERRING TO INFORMATION

 

 

 

 

*Specialist last name

 

*Specialist first name

 

 

 

 

MI

Service address

*Empire provider ID or NPI

Phone no.

Section 4. AUTHORIZATION INFORMATION

Referrals are valid for 90 daysfrom the service start date unless otherwise specified. Please remember Authorized Services are subject to Limitations/Exclusions of Contract.

No. of visits

*Service start date (MM/DD/YYYY)

*Service end date (MM/DD/YYYY)

Referral reason/remarks/limitations

*Signature of referring physician

*Date (MM/DD/YYYY)

 

Services provided by Empire HealthChoice HMO, Inc. and/or Empire HealthChoice Assurance, Inc., licensees of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield plans.

 

12895NYPEN 3/10

The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association.

1

 

 

Document Specifics

Fact Name Description
Form Type This is a Managed Care Referral Form.
Mailing Address The form should be sent to PO BOX 1407, Church Street Station, New York, NY 10008-1407.
Fax Number You can fax the form to 1-800-522-5793.
Website More information is available at www.empireblue.com.
Referral Validity Referrals are valid for 90 days from the service start date unless specified otherwise.
Required Fields Any missing required fields will result in the referral not being accepted.
Services Requiring Approval Contact Empire Medical Management at 1-800-441-2411 for approval on certain services.
Health Plans Plans requiring referrals include HMO, Child Health Plus, Healthy NY, and Direct Pay HMO.
Provider Information Includes sections for both the referring physician and the specialist.
Governing Laws This form is governed by New York State laws regarding managed care.

Empire Referral: Usage Instruction

Completing the Empire Referral form accurately is essential for ensuring that the referral process goes smoothly. This form collects necessary information about the patient, the referring physician, and the specialist to whom the patient is being referred. Follow these steps to fill out the form correctly.

  1. Gather all necessary patient information, including the Patient ID number, last name, first name, middle initial, and date of birth.
  2. Fill in the policyholder's last name and middle initial, if applicable.
  3. In Section 2, enter the referring physician's last name, first name, and middle initial.
  4. Provide the service address of the referring physician.
  5. Input the Empire provider ID or NPI number and the phone number of the referring physician.
  6. In Section 3, complete the specialist's last name, first name, and middle initial.
  7. Fill in the service address of the specialist.
  8. Enter the Empire provider ID or NPI number and the phone number of the specialist.
  9. In Section 4, indicate the number of visits allowed and the service start date in MM/DD/YYYY format.
  10. Fill in the service end date in MM/DD/YYYY format.
  11. Provide the referral reason, any remarks, and limitations if applicable.
  12. Sign the form as the referring physician and enter the date in MM/DD/YYYY format.

Once completed, ensure that all required fields are filled out. Missing information may lead to rejection of the referral. After verifying the accuracy of the information, submit the form to the address provided or via fax.

Learn More on Empire Referral

What is the Empire Referral form used for?

The Empire Referral form is used to request authorization for services that require a referral to an Empire participating provider. This is particularly important for members of certain health plans, such as HMO and Child Health Plus, who need a referral to see a specialist.

How do I submit the Empire Referral form?

You can submit the form by mailing it to the address provided: PO BOX 1407, Church Street Station, New York, New York 10008-1407. Alternatively, you can fax it to 1-800-522-5793. Make sure to fill out all required fields to ensure acceptance.

What happens if I leave a required field blank?

If any required field is missing, the referral will not be accepted. It's crucial to double-check the form for completeness before submission to avoid delays.

What services do not require a referral?

Referrals are not valid for certain services. If you need approval for any of the following, contact Empire Medical Management at 1-800-441-2411:

  • Non-participating Provider’s services
  • Inpatient Admission to Hospital/Facilities
  • Emergency/Maternity Admissions
  • Home Care, Hospice, Private Duty Nursing
  • Empire Baby Care
  • Surgery not performed in the doctor’s office

How long is a referral valid?

Referrals are valid for 90 days from the service start date unless otherwise specified. It is important to keep this time frame in mind when scheduling appointments.

What information do I need to provide about the patient?

You need to provide several pieces of information about the patient, including:

  1. Patient ID number
  2. Patient's last name
  3. Patient's first name
  4. Middle initial
  5. Date of birth (MM/DD/YYYY)
  6. Policyholder's last name
  7. Policyholder's first name
  8. Middle initial

What details are required for the referring physician?

The referring physician's information must include:

  1. Provider's last name
  2. Provider's first name
  3. Middle initial
  4. Service address
  5. Empire provider ID or NPI
  6. Phone number

What information is needed for the specialist?

When referring to a specialist, you must provide:

  1. Specialist's last name
  2. Specialist's first name
  3. Middle initial
  4. Service address
  5. Empire provider ID or NPI
  6. Phone number

What should I include in the authorization information section?

In this section, include the number of visits, service start date, service end date, and the reason for the referral. Additionally, the referring physician must sign and date the form.

Who provides the services mentioned in the referral form?

Services are provided by Empire HealthChoice HMO, Inc. and/or Empire HealthChoice Assurance, Inc., which are licensed by the Blue Cross and Blue Shield Association.

Common mistakes

Filling out the Empire Referral form can seem straightforward, but many individuals make critical mistakes that can lead to delays or denials of their referrals. One common error is failing to complete all required fields. The form clearly states which fields are mandatory. If any required field is missing, the referral will not be accepted. This oversight can cause unnecessary frustration for both the patient and the referring physician.

Another frequent mistake is entering incorrect patient information. Accuracy is crucial when it comes to the patient’s last name, first name, and date of birth. Any discrepancies can lead to confusion and may result in the referral being rejected. Double-checking this information before submission can save time and effort later.

Many people also neglect to include the correct provider identification numbers. The Empire provider ID or NPI must be filled out accurately for both the referring physician and the specialist. Omitting or miswriting these numbers can create significant delays in processing the referral.

Another area where mistakes often occur is in the service dates. Referrals are valid for only 90 days from the service start date unless otherwise specified. If the dates are incorrect or if the referral is submitted after the expiration period, it will not be honored. Patients should ensure that the service start and end dates are clearly marked and within the valid timeframe.

Furthermore, individuals sometimes fail to provide a clear reason for the referral. The section for referral reason, remarks, or limitations is not just a formality; it helps clarify the medical necessity for the referral. A vague or incomplete explanation can lead to misunderstandings and may result in the referral being questioned or denied.

Another common issue is the signature of the referring physician. It is essential that this section is completed with an actual signature and not just a printed name. Many forms are rejected if they lack a proper signature, which can delay the referral process.

In addition, some people forget to review the limitations and exclusions of their health plan. Understanding what services require prior authorization is crucial. Referrals for non-participating providers or certain types of admissions may require additional steps, and failing to follow these guidelines can lead to unexpected costs.

Another mistake is not keeping a copy of the completed referral form. Patients should always retain a copy for their records. This practice can be helpful if there are any questions or disputes about the referral later on.

Lastly, individuals often overlook the importance of submitting the form via the correct channels. The form should be sent to the specified address or fax number. Sending it to the wrong location can result in delays or lost referrals, creating additional hurdles for patients seeking care.

Documents used along the form

When submitting the Empire Referral form, several other documents may be required to ensure a smooth process. These documents provide additional information and support for the referral request. Below is a list of commonly used forms that accompany the Empire Referral form.

  • Patient Insurance Card: A copy of the patient's insurance card verifies coverage and provides essential policy details.
  • Authorization Request Form: This form is often needed to obtain pre-approval for specific services or procedures, ensuring compliance with insurance requirements.
  • Medical Records Release Form: This document allows the sharing of the patient's medical history with the specialist, facilitating informed care.
  • Referral Confirmation Letter: A letter from the referring physician confirming the details of the referral, including the reason and any pertinent medical history.
  • Specialist’s Consultation Report: This report summarizes the specialist’s findings and recommendations after the patient’s visit, providing essential follow-up information.
  • Patient Consent Form: This form ensures that the patient consents to the referral and understands the associated services and potential costs.
  • Claim Form: If applicable, this form is used to submit claims for reimbursement after the specialist visit, detailing the services provided.
  • Follow-Up Appointment Schedule: A document outlining any necessary follow-up appointments, ensuring continuity of care after the initial referral.

Collecting these documents in advance can help streamline the referral process and enhance communication between all parties involved. Proper documentation not only supports the referral but also ensures that patients receive the best possible care.

Similar forms

The Authorization for Release of Health Information form is essential for patients who wish to share their medical records with other healthcare providers. Similar to the Empire Referral form, it requires specific patient information, including name and date of birth. Both documents emphasize the importance of accurate and complete information to ensure proper processing. The Authorization form also typically includes a section for the patient’s signature, indicating consent for the release of their information, which aligns with the need for a physician's signature on the Empire Referral form.

The Patient Referral Request form serves a similar purpose by facilitating the transfer of patients from one healthcare provider to another. Like the Empire Referral form, it captures vital patient details and the referring physician's information. Both documents are designed to streamline the referral process, ensuring that specialists receive the necessary information to provide appropriate care. The Patient Referral Request form may also specify the reason for the referral, mirroring the referral reason section found in the Empire form.

The Pre-Authorization Request form is another document that shares similarities with the Empire Referral form. This form is used to obtain approval for certain medical services before they are provided. Just as the Empire Referral form requires specific details about the patient and the services requested, the Pre-Authorization Request form collects similar information to facilitate the approval process. Both forms aim to ensure that patients receive the appropriate care while adhering to insurance guidelines.

The Insurance Claim Form is crucial for patients seeking reimbursement for medical services. While the primary focus of this form is on financial aspects, it shares the need for accurate patient and provider information, much like the Empire Referral form. Both documents require a clear understanding of the services rendered, and the Insurance Claim Form often necessitates a referral number, which can be obtained from the Empire Referral form.

The Continuity of Care form is designed to ensure that patients receive consistent and coordinated care when transitioning between providers. Similar to the Empire Referral form, it includes sections for patient information and details about the referring and receiving providers. Both forms aim to facilitate communication between healthcare professionals, ensuring that patients' medical histories and treatment plans are effectively shared.

The Specialist Referral form is specifically tailored for referring patients to specialized care. Like the Empire Referral form, it requires detailed patient information and the referring physician's credentials. Both documents serve to streamline the referral process, ensuring that specialists have the necessary information to provide effective treatment. The Specialist Referral form may also include a section for the reason for the referral, aligning with the referral reason section in the Empire form.

The Medical Necessity form is often required by insurance companies to justify the need for specific medical services. Similar to the Empire Referral form, it requires comprehensive patient information and details about the proposed services. Both forms are designed to ensure that the services provided are appropriate and necessary for the patient's condition, thereby facilitating the approval process with insurance providers.

The Treatment Authorization Request form is used to seek approval for certain treatments or procedures. This document shares similarities with the Empire Referral form in that it requires detailed patient and provider information. Both forms are crucial in ensuring that patients receive the necessary care while complying with insurance requirements. The Treatment Authorization Request form may also specify the treatment plan, paralleling the referral reason section of the Empire form.

The Referral for Specialty Care form is specifically used when a primary care physician refers a patient to a specialist. Like the Empire Referral form, it captures essential patient and provider information and outlines the reason for the referral. Both forms aim to ensure that patients receive the appropriate care from specialists, facilitating a smooth transition and effective communication between healthcare providers.

Dos and Don'ts

When filling out the Empire Referral form, it's essential to be thorough and accurate. Here are ten important dos and don'ts to keep in mind:

  • Do double-check all required fields before submitting the form.
  • Do provide accurate patient information, including the correct Patient ID number.
  • Do ensure the referring physician's information is complete and correct.
  • Do specify the service start and end dates clearly.
  • Do include the reason for the referral in the designated section.
  • Don't leave any required fields blank; missing information can lead to rejection.
  • Don't forget to include the referring physician's signature and date.
  • Don't submit the form without verifying the specialist's details.
  • Don't request services that are not covered without prior approval.
  • Don't assume the referral is valid for more than 90 days unless specified.

By following these guidelines, you can help ensure a smooth referral process and avoid unnecessary delays. Always remember to consult with Empire Medical Management for any specific questions regarding services that may require additional approval.

Misconceptions

Misconceptions about the Empire Referral form can lead to confusion and delays in obtaining necessary medical services. Below are eight common misconceptions, along with clarifications to help navigate the referral process more effectively.

  1. All services require a referral. Many services do not require a referral, especially in emergency situations or for certain specialists. Always check the specific requirements for your health plan.
  2. Referrals are valid indefinitely. Referrals are only valid for 90 days from the service start date unless specified otherwise. It’s important to schedule your appointment within this timeframe.
  3. Missing information will not affect the referral. If any required field is missing, the referral will not be accepted. Ensure all necessary information is complete before submission.
  4. Any physician can refer to any specialist. Referrals must be made to Empire participating providers. Check if the specialist is part of the network to avoid complications.
  5. Emergency services always require a referral. Emergency services, including maternity admissions, do not require a prior referral. Seek immediate care when necessary.
  6. Home care services are always covered. Home care, hospice, and private duty nursing services require prior approval from Empire Medical Management. Contact them for details.
  7. Referrals can be made verbally. Referrals must be documented on the Empire Referral form. Verbal referrals will not be accepted for processing.
  8. All health plans have the same referral requirements. Different health plans may have varying referral requirements. Always verify the specific guidelines applicable to your plan.

Understanding these misconceptions can help ensure a smoother experience when using the Empire Referral form. Always refer to the latest guidelines provided by your health plan for the most accurate information.

Key takeaways

Here are key takeaways for filling out and using the Empire Referral form:

  1. Complete Required Fields: Ensure all required fields are filled out. Missing information will result in the referral being rejected.
  2. Patient Information: Provide accurate patient details, including ID number, name, and date of birth.
  3. Referring Physician Details: Include the full name and contact information of the referring physician.
  4. Specialist Information: Clearly state the name and contact details of the specialist to whom the patient is being referred.
  5. Authorization Validity: Referrals are valid for 90 days from the service start date unless specified otherwise.
  6. Limitations on Services: Certain services, such as inpatient admissions and non-participating providers, require separate approval from Empire Medical Management.
  7. Signature Requirement: The referring physician must sign and date the form to validate the referral.
  8. Service Address: Include the service addresses for both the referring physician and the specialist.
  9. Faxing Instructions: If sending the form via fax, use the designated number: 1-800-522-5793.

For any questions or clarifications, contact Empire Medical Management directly at 1-800-441-2411.